1. List the five goals of social
media marketing
The five goals of social media
marketing can be listed as
[1] Create Brand awareness so
that the brand becomes relevant to potential clients or customers.
[2] Enhance public relations
by finding out the needs and issues of customers and solving them quickly.
[3] Build a community of advocates,
which means that those who use the company's goods or services spread the good word about the company.
[4] Research and Development
is important, and social media can help in this area also.
[5] Driving sales and leads,
which means that one can improve sales volume and also increase the business's
lead over the nearest competitor.
2. Write two ways in which social media can
increase brand awareness
Social Media engagement can increase
brand awareness. First, by use of blogs and posts on social media, one can
promote the goods or services and make the brand visible. Clever memes and
posts may engage people, who may forward them on social media, hence giving the
brand or product more visibility. Second,
by posting links to blogs that review the product or services, people
can get a better idea about the brand. This means that the engagement with the
product or brand increases, thus increasing the brand awareness.
3. How does YouTube help in social
marketing?
Videos are engaging, and audio-visual
communication is more attractive than mere text. You Tube is a platform where
people post videos on any subject they want. By creating some attractive videos
on YouTube that mention the product or service or brand, and linking these
videos to other posts on social media, the potential customer base is widened.
4. Write 100 words on ‘Social Media
publishing’
. 'Publishing' can mean spreading of
text, images, podcasts, and videos on media platforms. By social media
publishing, we mean the creation of text and image content on social media
platforms. This content can be in the form of blogs, Facebook posts, tweets, photo-material
on Instagram and pintrest and so on. In order to be a good publisher on social
media, one must take into account copywriting skills, such as using appropriate
words and terminology, paying attention to the character limit of certain
media, and shaping the communication in a way that suits the social media
platform that one has chosen.
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